Calgary International Airport, Canada
The Task An international consultancy firm approached us for assistance in creating a comprehensive strategy for non-aeronautical activities at Calgary International Airport (YYC). The ultimate goals were to maximize the efficient use of existing and future assets, align the portfolio and services offered to the user profile and ensure the effectiveness of the overall commercial […]
Munich International Airport, Germany
The Task Chapman Taylor, an architecture firm, approached us to assist in redeveloping Terminal 2 at Munich International Airport. Our task was to provide space allocation requirements, input on commercial layout guidelines, and define the concept mix for the redeveloped terminal. We were also responsible for building a comprehensive revenue forecast model to assess the […]
OMA Airports, Mexico
The Task Our team was approached by the owner of a 29,6% shareholding of Grupo Aeroportuario Centro Norte (known as OMA), the airport operator managing 13 airports in Mexico, to perform an independent commercial due diligence and develop a revenue forecast with detailed assumptions to support the stake sale. Our Approach We utilised our expertise […]
U-Tapao International Airport, Thailand
The Task An international consulting firm enlisted us to analyse key user profiles and their future shopping behaviour and provide critical input to the master plan for a new greenfield airport in Thailand. Our Approach Our team began by analysing passenger and non-passenger shopping trends in the largest passenger groups from Asia that use Thai […]
San Juan International Airport, Puerto Rico
The Task The airport management sought advice from an independent third party to identify optimisation opportunities for the airport’s commercial operation in the short and medium term. Our Approach Our team conducted a comprehensive site visit and reviewed all commercial contracts and outsourcing documentation. We analysed various aspects such as the types of products offered, […]
7th airport concession round, Brazil
The Task AENA Desarrollo Internacional, a subsidiary of AENA, the largest airport operator in the world by passenger volume, requested that we carry out commercial due diligence, develop terminal layouts, and build a revenue forecast model for a bid for the SP-MS-PA-MG Cluster in the 7th airport concession round in Brazil. The cluster comprises 11 […]
Pulkovo International Airport, Russia
The Task An international consultancy firm asked us to perform an in-depth due diligence and create a revenue forecast for all commercial activities for a potential bid for a stake in Pulkovo Airport, the main gateway to St. Petersburg. Our Approach To accomplish this, we conducted a site visit and reviewed all available commercial, operational, […]
ASUR Airports, Mexico
The Task Copenhagen Airports International, a shareholder of Grupo Aeroportuario del Sureste (known as ASUR, a Mexican airport operator), requested that we provide a business development and outsourcing strategy for all commercial business lines in the nine airports under management. This included developing new standards for RFPs and contracts and managing all international tenders. Our […]
Belgrade International Airport, Serbia
The Task Our client was considering bidding for a stake in Belgrade Nikola Tesla Airport and asked us to conduct an initial due diligence and revenue forecast for the non-aviation activities to help them decide whether to participate in the tender process. Our Approach To deliver a comprehensive framework allowing our client to make a […]
ANA Aeroportos de Portugal, Portugal
The Task Our team acted as technical advisors on all commercial business lines for the Portuguese Government’s privatisation of ANA Aeroportos de Portugal, the operator of nine Portuguese airports, through a 50-year concession. We collaborated with Credit Suisse and LeighFisher, who developed a sell-side evaluation, prepared the information memorandum, and provided support during the bidding […]
San Juan International Airport, Puerto Rico
The Task Aerostar, the operator of San Juan International Airport, approached us with a request to conduct a comparative study of KPIs at major US airports and develop a Commercial Operations Manual with the minimum daily operation requirements for all commercial operators at the airport. Our Approach Our consultants conducted a detailed benchmark of KPIs […]
Amman International Airport, Jordan
The Task Airport International Group, the operator of Queen Alia International Airport, requested our assistance in defining and implementing an immediate optimisation of commercial revenues, developing an RFP, a new standard commercial contract, and planning a master food & beverage concession tender. Our Approach After conducting a quick due diligence, we found several immediate opportunities […]
Oslo Gardermoen International Airport, Norway
The Task Our client, SAS Trading, won the concession contract for operating retail outlets in the new Oslo Gardermoen airport. They required assistance with the final concept and design development, liaising with the airport operator, authorities and regulators in the pre-start-up phase and for hands-on support in implementing and opening the shops. Our Approach We […]
Medellin Airports, Colombia
The Task An international airport operator was contemplating making a proposal to acquire a stake in the two Medellin airports and sought our expertise in conducting due diligence and preparing a revenue forecast. Our Approach We conducted a site visit, which provided a comprehensive understanding of the daily commercial operations. This also allowed us to […]
OMA Airports, Mexico
The Task OMA Airports’ new CEO requested a detailed due diligence of the existing commercial operation of the group’s 13 Mexican airports to identify areas for immediate optimisation, along with developing a medium-term business optimisation strategy, a step-by-step action plan, and a management training program. Our Approach We initiated the assessment by visiting the site […]
San Juan International Airport, Puerto Rico
The Task Aerostar’s commercial management requested a thorough review of the Food & Beverage operation at San Juan International Airport. Our Approach To successfully accomplish the objectives, our team conducted an extensive on-site visit, which included an in-depth “secret shopper” review and analysis of all 30 F&B units at the airport. Before the visit, our […]
Budapest International Airport, Hungary
The Task AviAlliance approached our team to conduct a comprehensive due diligence and revenue forecast to aid their acquisition bid for the airport concession. Following the takeover of the airport operation, we were also asked to work with the airport’s commercial team to outsource key commercial contracts and develop an immediate turnaround plan. Our Approach […]
Belfast International Airport, Northern Ireland
The Task Our client requested a due diligence report and revenue forecast for an acquisition bid for the Belfast Airport concession. Our Approach To fulfil this request, our consultants conducted a comprehensive analysis of the existing operation, including studying key commercial contracts, sales and operations reporting, key performance indicators, space allocation, passenger flows and the […]
Riyadh, Jeddah and Dammam International Airports, Saudi Arabia
The Task The Saudi Ministry of Transport considered decentralising the management of the country’s three major airports, and they hired PWC to recommend the best strategy. PWC, in turn, hired our specialist team to review the current commercial and operational situation and provide input on the best process for decentralising the management of all daily […]
Asunción International Airport, Paraguay
The Task In preparation for the privatisation of Asunción Airport, the Airport management, with the support of ICAO, approached us to optimise and structure commercial operations and to develop all the necessary data and input to the IM for the public tender of the concession. Our Approach To understand the commercial operation’s opportunities and limitations, […]
Newcastle International Airport, United Kingdom
The Task Copenhagen Airport International acquired a stake in the airport and requested that we participate in a review of its current situation. Our task was identifying, developing, and implementing new business-enhancing strategies for the airport’s commercial activities. Our Approach We spent over 12 months on-site, identifying various areas for improvement. To enhance the airport’s […]
Budapest International Airport, Hungary
The Task Budapest Airport embarked on a significant expansion project and sought guidance on developing effective commercial layouts aligned with its future terminal envelope and passenger flows. Our Approach Our team commenced by analysing passenger profiles and identifying future trends to determine passengers’ needs and preferences. We then conducted a benchmark on best practices for […]
Copenhagen International Airport, Denmark
The Task Wilhelm Lauritzen Architects approached us regarding commercial input for their airport T3 terminal expansion design competition proposal. Our Approach We worked closely with the architects to specify an airport identity, establish a way to bring local elements of Copenhagen town into the airport, enhance passenger flows—on two floors—improve circulation patterns, create focal points, […]
Barcelona International Airport, Spain
The Task An international design company hired us to provide commercial expertise and ensure that the proposed Terminal 1 commercial design would result in the highest possible level of customer satisfaction, optimal conditions for daily operations, and maximum revenue. Our Approach After conducting an in-depth site visit, we provided detailed specifications of space allocation per […]
Cartagena de Indias International Airport, Colombia
The Task An international design firm requested our assistance in redeveloping the airport terminal to accommodate the growing number of passengers, provide a recommendation for the best retail concepts and potential operators, and develop a new concession contract for future retailers. Our Approach The redevelopment included changing passenger flows and identifying potential new operators. An […]
Cairns International Airport, Australia
The Task A renowned international investment company, which partially owns the airport, sought our specialist assistance to conduct due diligence on its non-aviation activities. We were tasked with identifying areas for improvement that could help enhance the airport’s revenue-generating potential. Our Approach To execute this task, we visited the airport premises. During the several days […]
Faa’a International Airport, Tahiti
The Task We were commissioned with the critical task of conducting comprehensive due diligence and creating an accurate revenue forecast, encompassing all non-aviation activities for the concession period, on behalf of an international airport operator, who planned to participate in the tender for the airport concession. Our Approach To accomplish this task, we employed a […]
Kuala Lumpur International Airport, Malaysia
The Task Our client, PWC, was approached by the Kuala Lumpur International Airport in Malaysia regarding a critical improvement project aimed at enhancing its overall commercial management process. Our team was tasked with extensively reviewing and recommending improvements to the airport’s existing standard commercial RFPs, contracts, and tender processes. Our Approach We employed a comprehensive […]
Quito International Airport, Ecuador
The Task A potential bidder approached us to develop a high-level evaluation of the seller’s due diligence, revenue forecast and business development strategy for Quito International Airport. Our Approach Based on the Information Memorandum, publicly available data and benchmarks, we reviewed the current operation of the various business lines and benchmarked these with similar airport […]
Nelspruit Kruger Mpumalanga International Airport, South Africa
The Task Our team was selected by an international construction company responsible for re-developing Nelspruit Airport, South Africa, to provide input in design, commercial concepts, and developing a tender and contract strategy. Our Approach To achieve this task, we utilised a comprehensive approach, beginning with a review of technical drawings, a site visit and extensive […]
Vitória Airport, Brazil
The Task Following Zurich Airport’s successful bid in the 5th Brazilian airport concession round, our team was commissioned to develop a comprehensive commercial concept and real estate master plan to improve passenger experience and achieve optimal financial results. Our Approach Our approach commenced with intensively analysing the status quo to identify opportunities and risks. This […]
4th airport concession round, Brazil
The Task PATRIA, a distinguished asset management company in Latin America, and AviAlliance, a prominent private airport investment and management firm, solicited our services to conduct commercial due diligence, develop terminal layouts, and build a revenue forecast model for a potential bid for the fourth airport concession round, featuring Salvador, Fortaleza, Porto Alegre, and Florianopolis […]
5th airport concession round (Northeast Cluster), Brazil
The Task Patria, a leading alternative asset management company in Latin America, and AviAlliance, a renowned private industrial airport investment and management firm, engaged our services for a commercial due diligence, terminal layout development, and revenue forecast modelling for a prospective bid in the Northeast Cluster of the fifth airport concession round. This cluster included […]
5th airport concession round (Southeast Cluster), Brazil
The Task Patria, a leading alternative asset management company in Latin America, entrusted us with the responsibility of conducting commercial due diligence, developing terminal layouts, and building a revenue forecast model for a potential bid in the Southeast Cluster of the fifth airport concession round. This cluster comprises two airports: Vitória and Macaé. Our Approach […]
6th airport concession round, Brazil
The Task As requested by PATRIA, a leader in asset management in Latin America, we were tasked with conducting commercial due diligence, developing terminal layouts, and building a revenue forecast model for the potential bid of the North Cluster in the 6th airport concession round in Brazil. The North Cluster comprised nine airports, including Curitiba, […]
Rio de Janeiro Galeão International Airport, Brazil
The Task AVIALLIANCE, one of the world’s leading private industrial airport investors and managers, hired us to conduct a commercial due diligence and develop a revenue forecast for a potential bid in a private airport stake. Our Approach We initiated the project with an extensive site visit, economic and contract data review, and benchmarking with […]
Aéroports de Lyon, France
The Task LeighFisher, the lead technical advisor, subcontracted us to perform a commercial due diligence and revenue forecast model for a potential bid on Aéroports de Lyon by Atlantia, Aeroporti di Roma, and EDF Investment. Our Approach Our approach included site visits, information memorandum reviews, benchmarking, and thorough due diligence on the commercial operation of […]
Aéroports de la Côte d’Azur, France
The Task The lead technical advisor, LeighFisher, tasked us with conducting commercial due diligence and a revenue forecast model for a potential bid on Aéroports de la Côte d’Azur by Atlantia, Aeroporti di Roma, and EDF Investment. Our Approach Our approach was based on site visits, information memorandum review, benchmarking, and thorough due diligence on […]
Prague International Airport, Czech Republic
The Task Prague Airport approached us to develop a new eCommerce strategy geared towards providing an upgraded passenger experience and driving commercial revenues. Our Approach Our team first analysed critical factors such as consumer behaviour, tech trends, and the competitive landscape to understand the challenges faced and how the airport could respond. We also conducted […]
Lisbon International Airport, Portugal
The Task ANA Aeroportos de Portugal approached us with the task of understanding its loss of market share on car parks to off-airport operators, the reasons why passengers chose competitors, and an understanding of competitors’ capacity, services, and pricing policies. This insight would help ANA fine-tune its competitive position in the three main airports. Our […]
Santiago de Chile International Airport, Chile
The Task Our team was tasked by LeighFisher, the lead technical adviser, to carry out a commercial red-flag review for a potential bid for Arturo Merino Benitez Airport by Atlantia, Grupo Costanera, and CPPIB. Our Approach We began by analysing the information memorandum and other data provided by the sell-side, along with best practice benchmarks, […]
ANA Aeroportos de Portugal, Portugal
The Task Our team was tasked with developing comprehensive strategic plans for ANA Aeroportos de Portugal’s retail, parking, advertising, car rental, and real estate businesses. The initial project led to ongoing support for six years. Our Approach We initiated the project by conducting an in-depth review of existing performance in all nine airports managed by […]
ANA Aeroportos de Portugal, Portugal
The Task In February 2022, ANA Aeroportos de Portugal chose Aer Rianta to establish a new joint venture (JV) for managing duty-free and duty-paid stores at Portuguese airports. Given our expertise and knowledge of ANA and its airports from previous engagements, we were invited to support the Commercial team and guarantee a successful transition despite […]
Lisbon, Porto, and Faro International Airports, Portugal
The Task ANA Aeroportos de Portugal tasked us with assisting in the tenders for multi-airport contracts for the advertising and car park businesses. The objective was to optimise revenues and gain more control over the quality of service provided to clients. Our Approach Our team initiated the project by conducting an in-depth review of existing […]
Lisbon Metro, Portugal
The Task Metro do Lisboa enlisted our services to develop a strategic plan for the retail business. The plan aimed to improve the quality of service and increase revenues by providing upgraded commercial areas, attracting new specialised operators, and improving the overall offer. Our Approach Our team initiated the project by conducting an in-depth analysis […]
Lisbon Multimodal Hub, Portugal
The Task EMEL, a mobility company owned by Lisbon Municipality, engaged our services to support them in the RESTART project, co-funded by the EU. The project aimed to develop a master plan for Lisbon’s multimodal mobility hubs. Our task was to develop conceptual guidelines for the main multimodal hubs and detail the functional requirements for […]
Major airport hub (confidential), USA
The Task A large US airport approached us to develop a strategic concept brief and business plan for an ultra-large, five-star common-use lounge available to airlines, credit card holders, and travellers on a pay-as-you-go basis. Our Approach We started by conducting a comprehensive site visit and meeting with the airport’s commercial management team. This was […]