What we do

We specialise in mastering the key success factors that drive optimal revenues for airports, transportation hubs and investors worldwide. Our multidisciplinary team is dedicated to delivering comprehensive solutions tailored to meet our client’s unique needs and challenges.

Due Diligence & Business Strategy

Our expertise ensures that our clients thoroughly understand the performance of their investments and the underlying potential.
We conduct detailed analyses, review contracts, and develop strategic plans to maximise revenue potential.

Economic, space and service performance evaluation
Contract review and analysis
Development of commercial master plans
Strategic planning for long-term growth
Sales and revenue forecasting
Benchmarking and trend analysis
Demand analysis

Terminal Design & Layout

We specialise in optimising terminal design and layout to enhance passenger experience and maximise commercial potential. From space allocation to concept design, our team creates innovative and future-ready solutions that reflect each locations’s unique identity and requirements.

Space and category planning
Consumer behaviour and trend analysis
Development of commercial concept & airport identity
Commercial layout design
Design options evaluation
Development of design briefs
Design of logistic areas for efficient operations

Concession Mix & Optimisation

Our approach to concession mix planning and optimisation is centred around understanding specific passenger profiles and creating exceptional commercial concepts. We work closely with clients to curate the ideal brand and service mix that aligns with their strategic objectives.

Customer profiling and segmentation
Category and brand mix planning
Evaluation of new concepts and services to meet evolving passenger needs
Operational optimisation to enhance efficiency and profitability

Marketing & Digital

We leverage marketing and digital strategies to enhance the passenger experience and drive revenue growth. Our approach includes reviewing the passenger experience, developing communication strategies, and implementing digital initiatives to engage travellers.

Review of passenger journey to identify areas for improvement

Development of communication strategies to enhance brand visibility

Implementation of digital strategies to enhance passenger engagement

Collaboration with stakeholders to create a seamless passenger journey

Tenders & Contracts

We support clients throughout the tendering and contracting process, from documentation development to contract negotiation and concept implementation. Our experienced team ensures that every aspect of the process is managed efficiently and effectively.

Preparation of RFPs and contract documentation
Management of tender processes from start to finish
Negotiation of contracts to ensure favourable terms and maximise the value generated
Definition of daily operational requirements and audit programme
Development of technical booklets and implementation manuals
Implementation of concession management systems to track performance