Johannesburg, Cape Town, and Durban Airports, South Africa
The Task Airports Company South Africa (ACSA) appointed KILSA Group and architecture firm BENOY to develop a new retail planning and commercial strategy for its three largest airports: O.R. Tambo International (Johannesburg), Cape Town International, and King Shaka International (Durban). Our task was to review existing retail operations, assess passenger behaviour and spending patterns, and […]
U-Tapao International Airport, Thailand
The Task An international consulting firm enlisted us to analyse key user profiles and their future shopping behaviour and provide critical input to the master plan for a new greenfield airport in Thailand. Our Approach Our team began by analysing passenger and non-passenger shopping trends in the largest passenger groups from Asia that use Thai […]
Cairns International Airport, Australia
The Task A renowned international investment company, which partially owns the airport, sought our specialist assistance to conduct due diligence on its non-aviation activities. We were tasked with identifying areas for improvement that could help enhance the airport’s revenue-generating potential. Our Approach To execute this task, we visited the airport premises. During the several days […]
Faa’a International Airport, Tahiti
The Task We were commissioned with the critical task of conducting comprehensive due diligence and creating an accurate revenue forecast, encompassing all non-aviation activities for the concession period, on behalf of an international airport operator, who planned to participate in the tender for the airport concession. Our Approach To accomplish this task, we employed a […]
Kuala Lumpur International Airport, Malaysia
The Task Our client, PWC, was approached by the Kuala Lumpur International Airport in Malaysia regarding a critical improvement project aimed at enhancing its overall commercial management process. Our team was tasked with extensively reviewing and recommending improvements to the airport’s existing standard commercial RFPs, contracts, and tender processes. Our Approach We employed a comprehensive […]
Nelspruit Kruger Mpumalanga International Airport, South Africa
The Task Our team was selected by an international construction company responsible for re-developing Nelspruit Airport, South Africa, to provide input in design, commercial concepts, and developing a tender and contract strategy. Our Approach To achieve this task, we utilised a comprehensive approach, beginning with a review of technical drawings, a site visit and extensive […]