Girl in a jacket

San Francisco International Airport, USA

The Task A US consultancy firm approached us to assist in developing a new commercial strategy for the San Francisco airport. Our main goal was to identify new and  cutting-edge retail and food and beverage (F&B) concepts that were coherent with the airport’s passenger profile and would fit into the existing commercial offer and layout […]

Pattaya Airport, Thailand

The Task An international consulting firm enlisted us to assist them in studying key passenger profiles and future shopping behaviour for a tourist destination airport in Thailand. Our Approach Our team began by analysing passenger and non-passenger shopping trends in the largest passenger groups from Asia that use Thai airports. We focused on understanding online […]